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Privacy Policy

Terms of Service

  1. Preface

1.1 These Terms of Service are a legally binding agreement. The terms herein apply to anyone who makes use of the website kosherstam.com and any purchases made via the website, or telephonically or by email and are a binding agreement between the purchaser and kosherstam.com. Read these Terms of Service carefully and in their entirety. The titles of these Terms of Service are for convenience only.

1.2 The website kosherstam.com is an Israeli (American?) website acting as a virtual store for the purchase of Sifrei Torah, Tefillin and Mezuzos and other accessories on the internet in The United States of America and internationally. The website kosherstam.com is operated by Eliyahu Spitzer, whose address is Rechov Brand 6, Jerusalem, Israel.

1.3 You may contact kosherstam.com by WhatsApp 929-309-2733 or by email kosherstam.com

1.4 Surfing the website kosherstam.com and purchasing merchandise from it reflects your agreement to abide by these Terms of Service. If you do not agree to any clause in the Terms of Service, you are requested not to use the website kosherstam.com in any way.

1.5 Purchasing on the website kosherstam.com is by using a credit card only. The prices listed include VAT.

1.6 These Terms of Service may change at any time by and at the exclusive discretion of kosherstam.com.

 

  1. Use of the website kosherstam.com 

2.1 Permission to use the content of the website kosherstam.com is solely according to these Terms of Service. It is forbidden to use the content of the website kosherstam.com for any purpose that violates these Terms of Service.

2.2 It is forbidden to copy and/or publish pictures and/or written content and/or logos and/or videos from the website kosherstam.com without express written permission from kosherstam.com and/or the owner of appropriate rights. Kosherstam.com will not be liable for any 3rd party violations.

2.3 Kosherstam.com is under no obligation to provide technical support, including, but not only, service regarding operation of the website kosherstam.com and/or the services provided by it. The user/visitor relinquishes any claims or lawsuits against kosherstam.com resulting from lack of and/or absence of said technical support.

 

  1. Privacy

3.1 Kosherstam.com endeavors to the best of our ability with the means at our disposal to preserve the privacy of the visitors to the website kosherstam.com and prevent any private data from reaching other hands. Despite this we do not guarantee to completely block and/or absolutely prevent unauthorized intrusion to our systems. By making use of the website kosherstam.com you hereby relinquish all claims and lawsuits against kosherstam.com in this regard.

3.2 As part of your use of the website kosherstam.com certain data pertaining to the content displayed may be gathered for statistical analysis and improvement of our service. This data is impersonal and does record your private information. That said, kosherstam.com reserves the right to store your private information resulting from opting into our mailing list and/or purchasing merchandise on the website kosherstam.com according to these Terms of Service and for purposes of communicating with the user/visitor of the website kosherstam.com.

3.3  Kosherstam.com reserves the right to transfer personal data to other parties in the cases of: a. Violation of these Terms of Service. b. Requests by law enforcement agencies and the justice system.

 

  1. Delivery of Merchandise

4.1  Kosherstam.com undertakes to do whatever is in our power to deliver the purchased merchandise within the time frame specified on the order page, from the date of purchase.

4.2  Kosherstam.com is not liable for damages of any kind incurred to the purchaser due to delay and/or failure of arrival of merchandise.

4.3  Kosherstam.com will regard only those orders processed by the system for which the user/visitor/purchaser received an order confirmation to their specified email address at the time of the order, containing the details of the order, including order number and items ordered.

4.4  Kosherstam.com, and/or subcontractors that it employs may request at any time additional identification documents or details, such as ID number, social security number, etc. of the owner of the credit card used in the order, including, if needed, the signature of the card owner as a condition for delivery of merchandise.

4.5 To the best of our knowledge, the items for sale on our website are in stock. Those items which are not in stock will be flagged on the website  kosherstam.com and the user/visitor will not be able to purchase them. That said, kosherstam.com cannot guarantee stock of any specific item at any specific time. If for any reason an item that appears on our website as in-stock cannot be delivered,  kosherstam.com will fully refund the amount paid for said item via whatever means of payment was used by the purchaser.

4.6 In any case, kosherstam.com is not responsible for any delay and/or non-arrival in the delivery of the product due to circumstances that are beyond its control and which have the potential to thwart the arrival of the shipment on time, including the delivery of false details by the purchaser, road closures and the blocking of traffic by an external party, a natural disaster, a state of national emergency, stormy weather or the like.

The delivery order service on the website is not included in the price of the
product and is subject to the addition of delivery fees in an amount determined
by kosherstam.com, and varying according to the region, which will be charged at the time of placing the order.

 

The method of payment on the site is via credit card and all purchases are
subject to the following:
Confirmation of the order is conditional on the use of a valid credit card and
approval on behalf of the credit company.
There is also an option for self-collection in Lakewood, Jerusalem and Beit Shemesh. Please contact us for details.

  1. Cancellation of Orders

5.1 The customer reserves the right to cancel his/her order subject to the Israel law for the Protection of the Consumer, 1981.

5.2 Cancellation of orders will be processed either via

5.2.1 WhatsApp 929-309-2733

5.2.2 Via email info@kosherstam.com

5.3 The customer may cancel his/her order within 24 hours from time of purchase.

5.4 In case the purchaser wishes to cancel his/her order due to a flaw in the merchandise and/or incompatibility between the merchandise he/she received and the description of the merchandise present on the website kosherstam.com and/or due to failure to deliver the merchandise in the time frame specified and/or due to any other alleged claim of breach of contract by kosherstam.com, the purchaser will contact kosherstam.com using one of the methods of communication listed above and depending on the validity of the claim will receive a refund.

5.5 Cancellation and refunds for any reason that is not included in those listed above will not be accepted

 

  1. Limitation of Liability

6.1 If there is an abnormal and clear mistake in the description of the product or service, for example price in shekels instead of US dollars, kosherstam.com will not be bound by that price. Pictures on the website kosherstam.com are for purposes of illustration only and since each product is hand written do not necessarily reflect the final product accurately.

  1. Agreement to Receive Correspondence

7.1 The user/visitor agrees to and accepts that from time to time kosherstam.com may send to his/her email address news updates and promotional information about our products and services according to the Israeli Law of Communication, 1982. At any time the user/visitor may request to be removed from the mailing list by contacting us via the methods stipulated above.

 

  1. Use of Cookies

8.1  Kosherstam.com makes use of cookies to track the order process. The cookies contain no personal information of the user/visitor.

 

  1. Security

9.1 The website kosherstam.com is secured and meets all the most stringent security requirements in order that user/visitor information entered during purchases will remain confidential and secure.

9.2  Kosherstam.com guarantees that your credit card information will not be transferred to anyone other than the credit card company from which it is issued and those parties listed in 3.3 above.

9.3 Kosherstam.com implements advanced security systems on its computers and the website kosherstam.com. Intrusion (hacking) into any of the computers/systems of kosherstam.com is a criminal offense according to Israeli law. To be clear, despite our utmost efforts to secure our systems and use of the latest and most advanced security technology, the purchasing transaction of the website kosherstam.com is done online over the internet and kosherstam.com cannot guarantee absolute impenetrability against intrusion (hacking), exposure of private information and/or disruption of service. Therefore the responsibility of entering information on the website kosherstam.com is solely that of the user/visitor and he/she will have no claim against kosherstam.com in any case that private information is illegally exposed or compromised.

9.4 The credit information of the user/visitor making a purchase on the website kosherstam.com and not stored at all on the computers of kosherstam.com. (THIS SENTENCE DOESN’T MAKE ANY SENSE AND I’M NOT SURE WHAT IT MEANS.)

 

  1. Intellectual Property

10.1 All the intellectual property contained on the website kosherstam.com, including, but not limited to copyrights, commercial rights, logos, brand names, trade secrets and organization of content is the exclusive property of kosherstam.com and/or the 3rd party contractors employed by kosherstam.com for which kosherstam.com received a license for use and they are legally protected by the laws of the State of Israel and international treaties. These rights extend to the graphic design of the website kosherstam.com, its database and all other aspects of the website kosherstam.com. It is illegal and forbidden to copy, duplicate, sell, distribute or translate any content on the website kosherstam.com without express permission from kosherstam.com in writing and in advance.

 

  1. Legal Jurisdiction

11.1 Legal interpretation and enforcement of these Terms of Service and/or any dispute resulting from it, will be executed according to the laws of the State of Israel.

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